CherryMoney Step Lesson
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Governance Guide ยท Step 3 of 6

Manual verification

If a user cannot receive verification email, use admin manual verification after confirming the email belongs to the user.

cherrybank.money/governance-admin/manual-verification
Step 3 screenshot

Manual verification

If a user cannot receive verification email, use admin manual verification after confirming the email belongs to the user.

Detailed Instructions

This page expands the selected step into a full training lesson. Read it once, then perform the action in CherryMoney.

What to do

If a user cannot receive verification email, use admin manual verification after confirming the email belongs to the user.

Before you start
  • Make sure you are signed in to the correct CherryMoney organisation.
  • Check your user role has access to this area.
  • Keep the source information ready before saving the record.
How to complete it
  • Open the menu area named in the step.
  • Enter the required information carefully.
  • Review the values before clicking save, create, approve or submit.
  • Reopen the record once to confirm it displays correctly.
What success looks like
  • The record is saved without an error message.
  • The item appears in the list, dashboard, report or workflow queue.
  • Any linked VAT, payment, client, expense or compliance fields remain visible after refresh.

Fields To Check

These fields affect this workflow and should be checked before saving.

Role Controls what the user can see and do.
Verification Controls whether the user can access the account.
Audit log Records important actions for governance review.

Tips

Use these checks if the saved record does not look right.

Tip

Give volunteers only the access they need for their tasks.