Step By Step
Follow these steps in order. Each step is written for a first-time user and avoids accounting jargon where possible.
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Create the client
Open Manage Clients and add customer name, email, phone and billing address.
Open full instructionsStep 1 visualCreate the client
Open Manage Clients and add customer name, email, phone and billing address.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Create products or services
Open Manage Products and add standard products, services, descriptions and prices.
Open full instructionsStep 2 visualCreate products or services
Open Manage Products and add standard products, services, descriptions and prices.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Step 3 visual
Check tax setup
Open Manage Tax and confirm VAT rates and names are correct.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Use records in invoices
When creating an invoice or quote, pick the client and product instead of typing everything manually.
Open full instructionsStep 4 visualUse records in invoices
When creating an invoice or quote, pick the client and product instead of typing everything manually.
A dedicated training visual for this step, focused on the exact action the learner should complete.
Fields To Check
These fields matter most for this workflow because they affect records, reports, reminders or customer-facing documents.
| Field | Why It Matters |
|---|---|
| Client email | Used when sending quotes, invoices and payment reminders. |
| Product price | Prefills invoice lines and reduces manual typing. |
| VAT rate | Controls invoice VAT calculation for standard taxable sales. |
Tips
Use these checks when something does not look right or the user cannot complete the workflow.
- Keep client records clean because they appear on every customer document.
- Use products for common services to reduce invoice mistakes.
Related Guides
Move to the next workflow when this page is complete.