Step By Step
Follow these steps in order. Each step is written for a first-time user and avoids accounting jargon where possible.
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Step 1 visual
Open Manage Quotes
Choose New Quote or the create action.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Choose client and items
Select the client, add services/products, set pricing, discounts and terms.
Open full instructionsStep 2 visualChoose client and items
Select the client, add services/products, set pricing, discounts and terms.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Step 3 visual
Preview quote
Check dates, expiry, customer details, notes and totals.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Step 4 visual
Send or share
Email or download/share the quote with the customer.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Update status
Mark the quote as pending, accepted or declined so the pipeline stays accurate.
Open full instructionsStep 5 visualUpdate status
Mark the quote as pending, accepted or declined so the pipeline stays accurate.
A dedicated training visual for this step, focused on the exact action the learner should complete. -
Convert to invoice
When accepted, convert the quote into an invoice and review the carried-over details before sending.
Open full instructionsStep 6 visualConvert to invoice
When accepted, convert the quote into an invoice and review the carried-over details before sending.
A dedicated training visual for this step, focused on the exact action the learner should complete.
Fields To Check
These fields matter most for this workflow because they affect records, reports, reminders or customer-facing documents.
| Field | Why It Matters |
|---|---|
| Expiry date | Tells the customer how long the quote remains valid. |
| Status | Tracks whether work is pending, accepted or declined. |
| Convert action | Creates an invoice from approved quote details. |
Tips
Use these checks when something does not look right or the user cannot complete the workflow.
- Use quote notes for scope and assumptions so the invoice later has clear context.
Related Guides
Move to the next workflow when this page is complete.